The TOUR model in the Extreme Range is the heavier model at 305g, which suits the majority of club match players. The 98 size head gives greater control. The Extreme range makes a barnstorming return, not only with Graphene 360+ technology, but with a stunning new look, while maintaining the heritage with the yellow trim and the slightly softer, more flexible feel, which many players prefer.
A new model in the EXTREME series, with a smaller head size than the rest of the range, the EXTREME TOUR is designed for advanced tournament players who are looking for optimal spin and power. This racket is dynamic in every way, from its daring design identity to the innovative Graphene 360+ technology which supplies enhanced flex and clean impact feel. With its spin grommets which allow more string movement and a powerful trampoline effect on impact with the ball, the EXTREME TOUR is your ultimate spin machine. The EXTREME series is endorsed by Matteo Berrettini.
THIS RACKET COMES STRUNG
HEAD SIZE 98SQ.IN
STRING PATTERN 16X19
What delivery options are available?
Delivery options include either:
Standard / Next Day
Not all delivery options will be able to you. The options available depend on where you are located and where you are having your order delivered to along with the total weight of the order.
Has my order been dispatched yet?
As soon as your order is dispatched you will be sent an automatic email to confirm that it's on the way to you.
Can I track my delivery?
If you have paid for a tracked service, in the email confirming that your order has been shipped, you will receive the tracking details to view on the couriers website
What happens if I am not home when my order is delivered.
If you are out at the time of delivery the courier, either Royal Mail or UPS should leave a card explaining where the parcel is being held and their contact details. If someone else is at the address they may sign for the parcel as the courier is contracted to deliver the parcel to the address stated, not the person. If you haven't received your parcel or a card within the expected delivery time you can track your parcel using information provided in your dispatch email. If you require further assistance please contact a member of our Customer Service Team.
World deliveries :
Royal Mail Deliveries - Royal Mail will distribute the parcel outside of the UK, handing it to a reliable partner within your territory, usually your countries postal service. In most cases they will have left a card to highlight a failed delivery attempt and detail where the parcel is being held. Do you deliver to an alternate/work address.
What happens if the courier misplaces my parcel?
It is highly unlikely, but in the event of your parcel being lost by the courier, as the sender, we will be responsible for making the enquires and eventual claim for the lost items. This means that once the courier classes a parcel as lost we can process a replacement or refund immediately.
My parcel is damaged upon receipt?
If the outer packaging of your parcel is open or damaged we suggest you check all items are present and correct before signing for the parcel. If there are any problems with items missing or damaged please refuse delivery and then contact us straightaway and we take care of the issue and resolve.
I have received the wrong item?
In the unlikely event we send you an incorrect product, we will refund the cost of return postage back to us. Please send the product back to us by recorded delivery with a covering letter detailing what happened. As soon as we receive the returned item(s) we will dispatch the correct product and issue you with the postage refund (please include the receipt for postage in the parcel).
I have received a faulty item?
If the items are faulty upon receipt, please contact us as soon as possible so we can resolve this issue.
Our Returns Policy
All items supplied by Advantage Sports are from official suppliers and are covered by the manufacturer's warranty. You can return any item within 28 days of receipt for a refund of that item or to exchange it.
The items returned must be in their original condition, which includes all packaging. For example, shoes are to be returned along with the original shoe box. All goods will be inspected on return. The goods are your responsibility until they reach our Warehouse. Please ensure you package your return to prevent any damage to the items or boxes.
We do not offer a free returns service. However, if you return items for replacement, we will dispatch the replacement goods to you free of charge. We will refund the monetary value of the goods returned to us, at the price you purchased them. All refunds will be for merchandise only, we cannot refund shipping costs unless the item was sent in error.
If you wish to return goods for an exchange or refund please send the goods back in their original packaging with a courier of your choice. Please understand that we cannot accept COD's or packages marked "Bill Recipient". Please keep the receipt or tracking number of your returned package in the event it is delayed or lost in transit.
Importantly we suggest you use a recorded method of carriage to return the goods to us (check which is appropriate with carrier). We cannot be held responsible for items lost or delayed in transit on the way back to us.
How do I return a product?
If you find that the product is unsuitable please return it in it's original condition unused with all packaging and tags intact within 28 days of receipt for either refund or exchange. On the dispatch note is a returns form and label which both explains the returns process and requires you to complete the appropriate section so we know what action to take. Please add a covering letter if you feel the need to add more information or it simply will not fit on the returns part of the dispatch note. We do not offer a free returns service. However, if you return items for replacement, we dispatch the replacement goods to you free of charge.
Please return the order to:
Advantage Sports, 6-8 Oxford Street, Harrogate, HG1 1QJ
Most importantly we suggest you use a recorded method of carriage to return the goods to us (check which is appropriate with carrier). We cannot be held responsible for items lost or delayed in transit on the way back to us.
How can I pay?
Payment methods available through the website are:
- Visa Debit/ Credit/ Electron
- American Express
- Maestro (only UK issued)
What is the security check?
For your security, every single order goes through a security check. The security check has been put in place due to increased anti credit card fraud procedures and identifies multiple orders within a short space of time. All new orders are checked to ensure they are not fraudulent or a duplicate. If your order fails to complete the security check we will contact you by email or phone to request additional information so that we can validate your order. Please make sure you are supplying the correct billing name/address information so we can deal with your order quickly.
How long it will take for security check?
Normal process times will be within 24 hours. If you have chosen Priority Delivery this will be actioned in time for the order to be processed as requested.
When your order has been processed you will receive either an order confirmation email which confirms authorisation was successful or an email detailing any payment problem including what to do next.
How can I cancel an order?
Please email firstname.lastname@example.org our a member of our Customer Service team will assist in your requirement.
Will Payment be taken straight away?
Once your payment details have been entered, your bank will place an authorisation against the full order amount. This will show as a pending transaction on your account (unavailable funds). We will then either take all or part of this pending amount depending on whether we are processing all or part of the order straight away. If your order is a Pre-Order for more than 5 days in advance of the order date the pending transaction will automatically void after 5 days and be released back into your available balance.
If you cancel your order before we have completed the transaction the pending transaction can be voided. Please allow 3-5 working days for any amount pre-authorised by your bank to be cleared into your available funds. For orders placed from overseas this may take longer.
Why is the total price still including VAT when my order is being shipped to an exempt location?
In order for our system to determine that you are VAT exempt you must select the correct country for delivery. In the unlikely event you have been charged VAT when you are exempt please contact a member of our Customer Service Team.
Are my details retained for future orders?
We do keep records of your NAME /ADDRESS and records of previous orders. If you have ordered previously via the website you should have a login with which you can place an order more quickly.